Education
The power of a connected chat experience: Nice work Kustomer, Tide
bpo Collections uses Incio AI Assistant for self-service debt collections
Pharma CIO cancels Microsoft Copilot: Reaction
NatWest's Cora chatbot gets a (12-week) Generative AI update
Santander UK's Sandi chatbot blows HSBC, NatWest & Lloyds away
EE's chatbot struggled to understand "EU roaming" request
OpenFi raises £500k for their SalesTalkAI Conversational AI
HiJiffy: Conversational AI for your hotel, resort or hostel
Gupshup's CEO, Beerud Sheth: Conversational AI in the Gulf region
LivePerson hires Sandy Hogan as Chief Revenue Officer