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IDC publishes their latest Conversational AI Market Share Report

IDC publishes their latest Conversational AI Market Share Report

Sometimes you need to quote Gartner, IDC, Forrester or someone in your
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Ewan MacLeod
PolyAI's €46M raise for Conversational AI

PolyAI's €46M raise for Conversational AI

I noted this one last month and thought I should make sure
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Ewan MacLeod
Nordea's Mattias Fras speaks on Conversational AI

Nordea's Mattias Fras speaks on Conversational AI

If you're at all curious about Conversational AI in financial
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Ewan MacLeod
Job Watch: Conversational AI Lead

Job Watch: Conversational AI Lead

Now and again I will post Conversational AI jobs that catch my
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Ewan MacLeod
Scurri acquires conversational AI platform HelloDone

Scurri acquires conversational AI platform HelloDone

Congratulations to the team at conversational AI specialist HelloDone. They've
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Ewan MacLeod
The next generation call center starts with Conversational AI

The next generation call center starts with Conversational AI

That is the title of an article over at CXtoday. I'
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Ewan MacLeod
Infobip launches Conversational AI ebook
infobip

Infobip launches Conversational AI ebook

Infobip, the omnichannel communications specialist, has launched a Conversational AI ebook that
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Ewan MacLeod
Webio automates payments and debt with Conversational AI

Webio automates payments and debt with Conversational AI

Vish Gain over at Silicon Republic has published an interview with the
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Ewan MacLeod
Amazon's Conversational AI approach with Alexa

Amazon's Conversational AI approach with Alexa

There's been a lot of noise around Amazon reportedly aiming
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Ewan MacLeod
TeamSupport launches Conversational AI for support ticketing

TeamSupport launches Conversational AI for support ticketing

If you've been following TeamSupport recently you'll have
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Ewan MacLeod
Kore.ai expands in Australia and New Zealand

Kore.ai expands in Australia and New Zealand

It's always useful to observe who's moving around
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Ewan MacLeod
Inventive launches embedded Conversational AI Analyst

Inventive launches embedded Conversational AI Analyst

Here's a really interesting use of Conversational AI: Embedding it
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Ewan MacLeod
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