I asked 10 bank executives to name a Conversational AI vendor... here are the (shocking?) results

I've been mixing with a lot of senior executives in

"It's only answering 32% of customer queries: Why is Conversational AI so bad?"

That's the question I got this week from a despondent

Interesting job alert: CTO/VP/Delivery Lead for Stealth Conversational AI startup

This one popped up on my radar today and I thought it

Sierra AI raises $175M, putting serious pressure on existing Conversational AI vendors

I've been watching Sierra AI now and again to see

8 Recommendations For Selling Conversational AI to Banks

I am working with multiple banks helping them with their Conversational AI

Nothing Phone founder Carl Pei: How they're aiming to take on Apple (hint, without apps)

I've been fascinated with the concept of the Nothing (phone)

Ellen Keenan-O'Malley: Exploring the legal aspects of Conversational AI & beyond

I recently sat down with the fabulous Ellen Keenan-O'Malley from

Exclusive: Neil Marley, of Qualyfi: Building an AI assistant for technology delivery & consulting teams

It's time once again for another exclusive interview, this time

Exclusive Interview with Tom Sherwood, CEO of Koios

I'm delighted to bring you an exclusive podcast interview with

ABN AMRO is hiring a Chapter Lead for Conversational AI Engineering

If you're wondering how a Tier-1 financial services player like

Bank of America's chatbot, Erica, answers 2M messages per day

I'm working away on a keynote presentation for an upcoming

Is it time to hire Ava, your first AI SDR Artisan?

I've been following the work of the team over at