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The Khaleej Times has published an interview with Beerud Sheth, Founder and CEO of Conversational AI leader, Gupshup. It's written by Somshankar Bandyopadhyay and I recommend you give it a read. Here's an excerpt: What are some of the most significant trends you see emerging in
I came across this interview by ET Insights last week with David Schreffler from Kore.ai. David is the company's General Manager of International. If you'd like to get some perspective on what the team at Kore.ai are thinking, it's definitely worth a
In five years, the Conversational AI Industry will be worth $38 Billion, up from around $7 Billion this year. So says the team at Databridge Market Research who have recently launched their Global Conversational AI Market Trends Report. This is hot on the heels of IDC's recent report
Tifin is doing some rather interesting things in the Conversational AI space. Here's the boilerplate overview of the company from a recent release: TIFIN is an AI and innovation platform for better wealth outcomes. Founded by Dr. Vinay Nair, TIFIN creates and operates new companies that apply data
Tifin is an AI focused company that creates companies to improve wealth outcomes. They've just launched a Conversational AI investment guidance service in India called MyFi, according to the Economic Times of India. I wanted to document this one as I think we'll likely see a
Come on Squarespace. I logged on to ask the team a question about email forwarding – which, frustratingly – didn't work 'straight out of the box' like I was expecting. I messed around on their FAQ site and couldn't find anything relevant. So I selected the
Last month, LivePerson appointed Sandy Hogan as Chief Revenue Officer. Sandy previously worked for insights specialist SADA, VMWare and Rackspace. The press release suggests she will be supervising global sales and partnerships around the company's Conversation Cloud offering. LivePerson is one of those companies that has been around
I have long been a huge fan of the team at Boost.ai, not least because I've seen their technology up close – and I've been astonished and delighted at what it has enabled for the organisations I've worked with. The team recently posted this
So, to be clear, we're not talking about Conversational AI in the context of chatbots. Instead, the operative phrase is Conversational Intelligence. If you've got a chatbot - a Conversational AI interface - then you might want to add some Conversational Intelligence to it. That, at
Adthena, the leading provider of search intelligence for enterprise brands, has launched a Conversational AI capability for their users. Their CTO explains more in their press release: "Our real-time, conversational chatbot, Ask Arlo, is built using our own in-house technology that harnesses the latest generative AI to help customers
This afternoon I did my very first live stream. I was just testing - it was a fascinating experience. Years ago you needed a room full of hardware and quite a few people to help you deliver this kind of thing. Today, I just pressed a button! In this live
Here's an interesting update from PharmaPhorum I read the other day highlighting how Conversational AI outreach from MyEleanor to potential colonoscopy candidates really helped improve things. Here's the background: They used the MyEleanor bot to make an initial call to try to encourage 2,400 Bronx