Episode 1: Sam Oliver of OpenFi explains how SalesTalk AI automates lead qualification I'm delighted to bring you our very first podcast interview
NatWest develops 'LLM Shield' in-house guardrail service for their GenAI activities Hot on the heels of my post about NatWest's Ask
NatWest launches "Ask Archie" internal Conversational AI tool NatWest has announced they've launched "Ask Archie", their
Vendors: 5 ways to dramatically improve your Conversational AI pitch to clients This morning I was sitting in a virtual pitch meeting with a
The Conversational AI Podcast is up and available Thank you to those who have been prompting me about the Conversational
Tier 1 UK Bank: "Chatbot will be our 2nd most popular channel in 2025" I like to highlight interesting Conversational AI jobs that I see posted
Interesting job alert: Tier 1 UK bank hiring Chatbot Owner I came across this job on LinkedIn. Here's the opening
Gupshup to increase staff by 20% to 1,400 & expand globally One of the names I hear on the lips of many executives
Cascading AI uses Conversational AI to 10x corporate loan origination process I've been following Cascading AI ("Casca" for short)
Listed: The Top PR companies specialising in Conversational AI How good is your PR company when it comes to Conversational AI?
Interesting job alert: £80k Chatbot Senior Business Analyst Regular readers know I like to keep an eye on the job
The power of a connected chat experience: Nice work Kustomer, Tide This afternoon I got an email from one of my UK banks,