Laurel McKenzie, Principal Behavioral Scientist, CoachHub
Laurel McKenzie discusses how CoachHub is democratising professional coaching through AI technology, balancing evidence-based methodology with scalable innovation.
responsible AI
How Templafy’s CISO Builds Trustworthy AI for Enterprise Documents
Ellen Benaim, CISO at Templafy, discusses their security-first approach to AI in document workflows, responsible AI implementation, and why user education is critical for successful AI adoption.
The Future of CX: Q&A with Medallia’s Sid Banerjee
Sid Banerjee discusses how Medallia is embedding AI across customer experience platforms, from generative AI insights to agentic integrations and responsible AI governance.
NatWest's AI bais paper highlights risk of hallucinations encoding bias
Ion Hauer of APEX Ventures: Balancing AI with Human Intuition
David Dale, CTO of Rubberdesk: Building Smarter Office Search with AI
