Laurel McKenzie, Principal Behavioral Scientist, CoachHub
Laurel McKenzie discusses how CoachHub is democratising professional coaching through AI technology, balancing evidence-based methodology with scalable innovation.
generative AI
The Future of CX: Q&A with Medallia’s Sid Banerjee
Sid Banerjee discusses how Medallia is embedding AI across customer experience platforms, from generative AI insights to agentic integrations and responsible AI governance.
ADCB hires Barclays' Ankit Chhajer as Senior Head of Generative AI Solutions
NatWest's AI bais paper highlights risk of hallucinations encoding bias
How NatWest is using GenAI to analyse Cora chat logs
Ian Quackenbos of SUSE: Building Private, Modular Generative AI for Enterprise
Training Developers to Build Defensively with AI
How Martin Neale's ICS.AI is Transforming Public Services with AI
Kevin Quirk, Company Director, AI Bridge Solutions
How Pleo Uses Generative AI, by Pri Nagashima
Chris from Ultimo: Using AI to Transform Maintenance Reporting
