Why the EU AI Act Shouldn't Stop AI in Customer Service
The EU AI Act encourages discipline in AI deployment. The solution: let AI manage conversations while business systems control decisions.
Customer Service
Case Study: Voyce AI Delivers 24/7 Support for South Midlands Growth Hub
Voyce AI's deployment for West Northamptonshire Council achieved under 10 second response times and 60-80% automation of inbound enquiries.
Marc Fernandez of Neurologyca: Building Human Context AI for Empathetic Systems
Another day, another crappy Chatbot (this time, from an Airline)
Beyond the Babel: How Interprefy is Making 100+ Languages Flow in Real-Time at Global Events
boost.ai wins global Conversational AI deal with Sage; goes live in 50 days
T-Mobile's $100M IntentCX Conversational AI investment with OpenAI
Conversational AI Roundtable at Nordic FinTech Week: Reactions
Exclusive Interview: Amelia Lowe, VP of Operations, SquareTrade
Sam Oliver at OpenFi: Here's what it costs to build a Conversational AI system
Parloa is hiring a Director of Product, Conversational AI
