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Apptio’s EMEA Field CTO Greg on Managing AI Spend and Value
AI

Apptio’s EMEA Field CTO Greg on Managing AI Spend and Value

Greg Holmes discusses how Apptio helps organisations manage AI investments, the importance of transparency in AI systems, and why smaller teams will punch above their weight in the next 18 months.
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The Future of CX: Q&A with Medallia’s Sid Banerjee
AI

The Future of CX: Q&A with Medallia’s Sid Banerjee

Sid Banerjee discusses how Medallia is embedding AI across customer experience platforms, from generative AI insights to agentic integrations and responsible AI governance.
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Driving AI Innovation in Contact Centres: A Q&A with AnywhereNow CEO William Blench
AI

Driving AI Innovation in Contact Centres: A Q&A with AnywhereNow CEO William Blench

William Blench discusses how AnywhereNow is transforming customer experience with AI-powered contact centre solutions, driving efficiency whilst supporting human agents.
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Michael Erquitt, Senior Security Engineer, Security Journey
AI Security

Michael Erquitt, Senior Security Engineer, Security Journey

Michael Erquitt discusses AI security risks in software development and why secure coding training must evolve alongside AI adoption to protect organisations from emerging threats.
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If you work in AI, you should read this book

If you work in AI, you should read this book

If you're working in and around AI, I think you
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The Absolute Frustration That is Microsoft Copilot

The Absolute Frustration That is Microsoft Copilot

Ah, Microsoft. Microsoft. Microsoft. What were you thinking? Just this moment, I
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Top 50 AI Practitioners: An Update
AI

Top 50 AI Practitioners: An Update

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Integrated at the speed of thought
Chatgpt

Integrated at the speed of thought

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ADCB hires Barclays' Ankit Chhajer as Senior Head of  Generative AI Solutions
AI

ADCB hires Barclays' Ankit Chhajer as Senior Head of Generative AI Solutions

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Q&A with Andreea Plesea, CEO of DRUID AI
AI

Q&A with Andreea Plesea, CEO of DRUID AI

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ChatGPT: "Get me a new dishwasher"... but Amazon banned it from getting results!
Chatgpt

ChatGPT: "Get me a new dishwasher"... but Amazon banned it from getting results!

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Darin Patterson of Make: Automation Must Come Before AI Implementation
AI

Darin Patterson of Make: Automation Must Come Before AI Implementation

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