Santander UK chatbot follow-up

For those of you who are following along at home, I recently

Here's how Insurance company Topdanmark uses their internal chatbot to supercharge their human agents

I am often writing about public facing chatbots or conversational AIs and

Video walkthrough: Santander UK's Sandi chatbot is best-in-class

Earlier this week I published a screenshot walkthrough showing how the Santander

Thyme: Meetings intelligence for Financial Advisors

I caught the Thyme announcement from the Y-Combinator news feed and thought

A Personal Opinion on AI Implementation for Financial Services

This groundbreaking technology of AI has prompted a desire at board level

Santander UK's Sandi chatbot blows HSBC, NatWest & Lloyds away

I recently wrote on FinTech Profile that I was deeply impressed with

Exclusive Interview: Sam Oliver, founder of OpenFi talks Sales AI

Do you remember we covered the news of OpenFi's launch

Hello to the 1,140 subscribers on our LinkedIn Newsletter

Yesterday, I got a phone call from a colleague who was asking

Does your company have a Head of Conversational Shopping, yet?

Inspired by Rajiv Mehta's title at Amazon ("Vice President,

Amazon's Rufus: Their Conversational AI for shopping

I thought it was worthwhile making sure we've documented Rufus,

Kore.ai has 100 customers using their new GALE Gen-AI platform

Yesterday I picked up some news from the team at Kore.ai

boost.ai partners with CX Effect

It's time for some partnership news. Leading Conversational AI specialists,