I'm the founder of Conversational AI News. Thanks for reading. Read more in our About section above.
Here's a fascinating post from cybersecurity Dor Attias who, writing on Medium, discusses how he and his colleagues have managed to systematically extract confidential data from Copilot Studio implementations. Dor's approach has nothing to do with Microsoft's cybersecurity capabilities – and everything to do with
There are plenty of API listings all over the place, and some of those sites do a really nice job. When you are trying to create an extensible capability with your agents and automatic systems, at some point you're going to want to be able to dynamically look
Having spent quite a lot of time discussing a radical approach to adopting AI over the past year or so, Klarna's CEO, Sebastian Siemiatkowski took to Twitter with a slightly different message recently: We just had an epiphany: in a world of AI nothing will be as valuable
Today, I came across Y-Combinator alum CopyCat. The company helps enterprise customers create browser agents to perform repetitive tasks - just like you might have with the likes of OpenAI's Operator or Claude's 'Computer Use. ' To create a browser agent, you simply describe the
It's time for another AI Innovator Spotlight series, and this time we're featuring Dr. John Bates, the CEO of SER Group. SER Group is defining Intelligent Content Automation (ICA), the next generation of enterprise content management, which leverages AI to provide intelligent content understanding and process
In today's AI Innovator Spotlight, I'm delighted to bring you an overview of how Matt Malden and his team have used Conversational AI. Matt is Chief Product Officer at Globality, the market leader in AI-driven autonomous sourcing. I asked Matt to give us an overview -
I read a fascinating post from Matt Sanderson this afternoon on LinkedIn. Matt is Head of Data Products for Channels (Digital & Customer Operations) at The AA ("the Automobile Association"). Only a year ago – or perhaps just a few months ago, you'd have had to phone
Just in case they're not on your radar already, I want to make sure you have Zaion in your bookmarks. They're a France-based Conversational AI company having quite a good bit of success, most notably with their client (and now investor) La Banque Postale. (Or, more
I’ve seen this movie before, dear reader. I watched the transformation of the mobile industry from a world where Nokia‘s one-million-phones-a-day position of absolute power was eroded, gradually and then suddenly, by the next generation of players. The executives at Nokia just could not see it. They had
I really enjoyed reading this blog post ("Beyond the AI MVP") over at technology news site The Stack from Lawrence Jones, an engineer at incident.io. In the post, Lawrence sets out how 'deceptively simple' it look to deploy AI. Lawrence wanted a little system to
Thanks to reader Michal who highlighted this article in The Banker about leading British digital neobank Kroo Bank has partnered with the team at Forethought to drive their Conversational AI. I wanted to make sure I documented this as I know there are a lot of readers who are curious
I had to do a double-take earlier. It was one of those "You what?" moments. One of those, "Sorry, say that again?" situations. The FT reports that a customer was using the Virgin Money chatbot which, apparently, chided them for using the phrase 'virgin'