Ewan MacLeod

Pharma CIO cancels Microsoft Copilot: Reaction

Have you seen the Business Insider post (subscription required) discussing the actions

NatWest's Cora chatbot gets a (12-week) Generative AI update

NatWest Bank in the UK have long been leaders in the chatbot

Interesting job alert: Chatbot Platform Owner, Sage

I found this one online and thought it was worthwhile highlighting for

Santander UK chatbot follow-up

For those of you who are following along at home, I recently

Here's how Insurance company Topdanmark uses their internal chatbot to supercharge their human agents

I am often writing about public facing chatbots or conversational AIs and

Video walkthrough: Santander UK's Sandi chatbot is best-in-class

Earlier this week I published a screenshot walkthrough showing how the Santander

Thyme: Meetings intelligence for Financial Advisors

I caught the Thyme announcement from the Y-Combinator news feed and thought

Santander UK's Sandi chatbot blows HSBC, NatWest & Lloyds away

I recently wrote on FinTech Profile that I was deeply impressed with

Exclusive Interview: Sam Oliver, founder of OpenFi talks Sales AI

Do you remember we covered the news of OpenFi's launch

Hello to the 1,140 subscribers on our LinkedIn Newsletter

Yesterday, I got a phone call from a colleague who was asking

Does your company have a Head of Conversational Shopping, yet?

Inspired by Rajiv Mehta's title at Amazon ("Vice President,

Amazon's Rufus: Their Conversational AI for shopping

I thought it was worthwhile making sure we've documented Rufus,